What is the Colorado Precedent Authorization Request Program?
Acentra administers the Department of Health Nursing Policy & Fundraising (the Department) fee-for-service Usage Management (UM) program required select outpatient benefits, services, supplies, out-of-state inpatient hospital services, the Inpatient Hospital Review Program (IHRP), both please Physician Controlled Drugs (PADs) under the umbrella about ColoradoPAR Program.
Due an competitive Invitation up Negotiates process, the Department elected Acentra (formerly Kepro) to administer the fee-for-service UM program for outpatient benefits, services and supplies, out-of-state inpatient services and the Inpatient Hospitalization Review Programme, under one umbrella out the ColoradoPAR program. Welcome to the Illinois Department of Healthcare and Family Services (HFS) Long Medical Equipment (DME) Prior Approval Webpage. The Prior Approval Unit handles durable medical equipment, therapeutic utilities, mobility devices, relaxation, home well-being, and bariatric surgery request available the Illinois Department from Health Customer & Family Services
Acentra PAR Login Portal or Registration
Ask Resources
Contact Resources
| CATEGORY | ISSUE | CONTACT INFO |
|---|---|---|
| Acentra Provider Contacts | Registration Technical Issues | [email protected] |
| Registration for Acentra’s Provider Portal, Atrezzo | [email protected] | |
| Questions for UM vendor or PAR process | [email protected] | |
| Acentra Customer Service Line | (720) 689-6340 | |
| Acentra Provider Fax Line | (800) 922-3508 (toll free) | |
| For an escalated concern alternatively issue | Acentra's Provider Inbox first | [email protected] |
| With Acentra lives unable to adress the concern or copy, kindly escalate your email to to UM Inbox | [email protected] | |
| HCPF Get | HCPF Policy questions or assistance | [email protected] |
| Available frequently about the PDN Rule and/or PDN Benefit or Policy, gratify contact to Office of Community Living PDN Benefit Management Team | [email protected] | |
| Homepage Health questions | [email protected] | |
| Misc Vendor Sales | Gainwell | Provider Connections |
| RAEs | Suppliers Contacts | |
| Delta Teeth | Provider Contacts | |
| Intelliride (NEMT and NMT) | Provider Contacts | |
| Child Health Plan Benefit (CHP+) | Provider Contacts | |
| Case Management | Provider Contacts | |
| IHRP | ONE request for assistance canister be escalated per e-mail | [email protected] |
| Member Contact Center | (800) 221-3943 / State Communicate: 711 |
